We take privacy seriously. This guide outlines our commitment to data protection and transparent, compliant communication for your peace of mind.
A common question is whether you need "marketing" consent to request feedback. The Information Commissioner's Office (ICO) provides clear guidance:
"Emails such as asking for feedback on treatment, do not constitute direct marketing, and you would not need prior consent to send."
Under GDPR, this is covered by "Legitimate Interest" as it relates directly to a service your client has received. We ensure all communications are non-promotional and include easy opt-out options.
Our service is designed for maximum security and compliance. We **do not** require, process, or store any sensitive personal data (special category data).
The only data required is your customer's name and contact details. Any private feedback provided by an unsatisfied customer is forwarded directly to you and is not stored in our system, ensuring customer privacy is maintained.
When you work with Ambitions AI Reviews, we act as a "Data Processor" on your behalf. This relationship is standard, legally sound, and governed by a Data Processing Agreement (DPA). This agreement formalizes our commitment to:
As the Data Controller, you must inform customers in your privacy policy about data sharing with third-party processors like us.
We are a professional UK-based agency, officially registered with the Information Commissioner's Office. This demonstrates our commitment to lawful and ethical data handling and holds us accountable to the highest standards.
Organisation Name: Ambitions Web Ltd
ICO Reference: ZB804022
Furthermore, as The Ambitions Agency, we have maintained a 4.9-star rating on Google for years by delivering secure and effective marketing services.